Privacy Policy

Introduction

E&M Mobility Specialists ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following information:

• Name and contact details (email, phone number, address)
• Information you provide via our contact form
• Details about your enquiry or service requirements
• Website usage data via cookies and analytics

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Arrange surveys, installations, and service visits
• Improve our website and services
• Comply with legal and regulatory obligations

Data Protection

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request transfer of your data

Contact Us

If you have any questions about this privacy policy or your personal data, please contact us:

• Email: info@eandmlifts.com
• Phone: 01634 714 295
• Address: Unit 20, Castle View Business Centre, Gas House Rd, Rochester ME1 1PB

This policy was last updated on 1 April 2026.